Supply of propane is plentiful but drivers are not thanks the pandemic, according to the Propane Gas Association of New England.

Some customers have reported that they are running low on fuel recently because they can't schedule a delivery. PSANE executive director Leslie Anderson said she is proud of how members have stepped up and are working hard to keep up during their busy season, which has been complicated by the ongoing pandemic.

"Our members are working 'round the clock to get everyone the propane they need. We've had some increased absenteeism in the industry because of COVID, and our drivers having to stay home and take care of family members. We've been working extra hours to make sure that everything gets done," Anderson told Seacoast Current.

Supply of propane is plentiful in New England, Anderson told Seacoast Current. It's just a matter of getting it to customers' homes.

Propane tanks
Propane tanks (Chris Sedenka, Townsquare Media)
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Helping Yourself and Your Propane Provider

There's a few things customers can do to ensure they get a delivery when they need it.

"Will-call customers should keep an eye on their tanks and call for deliveries ten days in advance or when their tanks are at 20%. If a will-call customer isn't on an automatic delivery, the company needs some leeway to fit them in,' Anderson said.

If a customer is in need of an immediate delivery, Anderson recommended calling your propane supplier and they should be able to take care of it.

Anderson said that customers can also help drivers out by making sure their driveways are cleared to a 12-foot width to allow propane trucks to pull in easily.

Other suggestions:

  • Keep all appliance vents free of snow to prevent carbon monoxide being trapped in your home.
  • Never use or store propane tanks inside of your house.
  • Keep snow and ice off propane equipment.
  • Never shovel off roofs onto propane equipment.

Contact reporter Dan Alexander at Dan.Alexander@townsquaremedia.com or via Twitter @DanAlexanderNH

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